🛡 Safe Gaming Policy

Play Responsibly,
Stay Protected

8fbb believes that gaming is for fun — not for addiction. Follow our responsible gaming guidelines and always stay safe.

8fbb's Responsible Gaming Policy

Enjoy our platform — but stay within your limits.

8fbb is a trusted online gaming platform in Bangladesh. We believe that responsible gaming is not just a rule — it is our commitment to every member. Gaming is a form of entertainment, and 8fbb is always working to keep it enjoyable and safe.

Responsible gaming means playing with an understanding of your own capacity and limits. Our goal is for you to enjoy gaming without financial or emotional stress. If you ever feel that gaming is having a negative impact on your life, 8fbb's support team is always there for you.

Important: 8fbb is for those aged 21 and above only. Minors are strictly prohibited from creating an account or playing games.

Our Protection Tools

The measures 8fbb has in place to keep your gaming experience safe.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. This protects you from spending too much money. Set a limit and play with peace of mind.

Self-Exclusion

If you feel you need a temporary break from gaming, use the self-exclusion feature. Deactivate your account for a set period and give your mind some rest.

Time-Out Feature

Set a daily gaming time limit. Once the set time is up, the platform will automatically help you take a break. Maintain a balance between gaming and personal life for a healthy lifestyle.

Loss Limit

If your losses exceed a certain amount, the platform will alert you and help you stop placing further bets. Set your own financial limits and play accordingly.

Account Verification

8fbb verifies the age of all users. No one under the age of 21 may open an account or play games on our platform. Ensuring a safe and responsible environment is our top priority.

24/7 Support

Our Bengali live chat support is always by your side for any concerns related to gaming. Talk to us before the problem gets bigger — we are ready to help.

Signs of Problematic Gaming

If any of the following apply to you or someone close to you, it is important to take notice.

  • Feeling a repeated urge to keep playing in order to win back lost money
  • Spending less time with family or friends because of gaming
  • Betting more money than you can afford or playing on borrowed money
  • Feeling restless, irritable, or anxious when not playing
  • Neglecting work, studies, or daily responsibilities because of gaming
  • Hiding or lying to family or friends about how much you are playing
  • Repeatedly trying to stop gaming but failing each time
21+

Age Restriction

8fbb is for those aged 21 or above only. We place the highest importance on protecting minors. If an underage person uses your device, use password protection on your account and keep them away from gaming.

If a minor is identified, the account will be closed immediately and all balances may be forfeited.

Need help? Contact our 24/7 Bengali live chat or email us: [email protected] — our team is here for you.

Keep Yourself Protected — Take Action Now

Follow these simple steps to take control of your gaming experience.

01

Set a Budget

Decide in advance how much you will spend on gaming each week or month, and stay within that limit.

02

Set Limits

Use our deposit limit and loss limit features to set automatic limits on your account.

03

Take Breaks

Take regular breaks. If needed, use the time-out or self-exclusion feature to rest for a few days.

04

Get Help

If you feel there is a problem, do not delay — contact our support team and talk to us in Bengali.

Detailed Responsible Gaming Guidelines

Is gaming only for entertainment?

Yes — gaming is for entertainment. Before playing at 8fbb, always keep in mind that there is no guarantee of profit from gaming. Every game carries a certain level of risk. So never play with money meant for rent, food, or other essential expenses.

How does the deposit limit work?

At 8fbb, you can set a maximum daily, weekly, and monthly deposit limit on your account. Once a limit is set, it takes effect immediately. If you wish to increase the limit, there is a 24-hour waiting period, which protects you from making decisions on impulse.

What is self-exclusion and when is it needed?

Self-exclusion is a voluntary decision through which you can temporarily or permanently close your own account. If you feel that gaming is affecting other areas of your life, use this feature. During the exclusion period, you will not receive any promotional emails and will not be able to log in.

Protecting Family Members

To prevent any underage member of your family from using your account, use a strong password and do not share it with others. Do not hand your device to others while you are logged in.

10 Core Principles of Responsible Gaming

  • Play only for entertainment, not as a source of income.
  • Set a budget in advance and stick to it.
  • Do not place more bets to try to win back lost money.
  • Do not play under the influence of alcohol or any other substance.
  • Take regular breaks and spend time with your family.
  • Keep gaming as one part of your life, not everything.
  • Learn to accept losses — there is no guarantee of winning every game.
  • If there is a problem, seek help right away.
  • Keep minors away from gaming.
  • Put your own mental health first above everything else.

Get Direct Help

If you feel gaming is becoming a problem, contact our live chat right now. Our trained support team will listen to you in Bengali and help you.

Contact by Email

For any responsible gaming related request, email us:
[email protected]
We will respond as quickly as possible.

Responsible Gaming FAQ

Answers to common questions are provided below.

Only those aged 21 or above may create an account and play games at 8fbb. We verify age at the time of registration, and if any user does not meet this requirement, their account will be closed.

To self-exclude, contact our 24/7 live chat support or send an email to [email protected]. Our team will deactivate your account as quickly as possible. It is not possible to reactivate the account before the exclusion period has ended.

Yes, reducing a deposit limit or setting a new lower limit takes effect immediately. However, if you wish to increase a limit, there is a set waiting period for security reasons, so that you cannot raise the limit on impulse.

First, contact 8fbb's live chat support — our team will help you with self-exclusion or other protective measures. You should also talk to a trusted family member or friend, and if needed, seek advice from a professional counsellor or mental health specialist.

Change your password immediately and notify our support team. Always keep a password lock on your device, especially to prevent underage family members from accessing the account.

Yes, before self-excluding or closing your account you will have the opportunity to withdraw any balance remaining in your account. For withdrawal terms, please see our Terms and Conditions page.

Play Safely — Welcome to 8fbb

Enjoy cricket betting, slots, live casino, and much more at 8fbb with responsible gaming assured. If you have questions, check our FAQ page.