8fbb's Privacy Policy

1What Information We Collect

We may collect the following types of information for the purpose of registration and use of services on the 8fbb platform:

1.1 Personal Identity Information

• Full name and date of birth
• National ID (NID) or passport number (for identity verification)
• Email address
• Residential address
• Documents required for age verification

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device identifier
• Browser type, version, and language preference
• Cookies and session data
• Time spent on the platform and usage patterns
• Login time, location, and device information

1.4 Gaming Activity Information

• Bet history, win and loss records
• Game preferences and playing patterns
• Bonus usage history
• Support team communication history

2Purpose of Data Collection

8fbb collects and uses your information for the following legitimate purposes:

• Account Registration and Identity Verification: To confirm your identity and provide secure access to the platform.
• Age Verification: To confirm that you are 21 years of age or older — this is part of our responsible gaming policy.
• Managing Financial Transactions: To process deposits, withdrawals, and bonus payments smoothly.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Fraud and Abuse Prevention: To ensure account security and detect unauthorized activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To assist you via 24/7 live chat and email.
• Personalized Experience: To recommend relevant offers and games based on your preferences.

3Cookies and Tracking Technology

8fbb uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help our platform function properly.

3.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save preference settings.

3.2 Analytics Cookies

We use analytics cookies to understand how the platform is being used. This information helps us improve our services and does not identify you personally.

3.3 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

4Information Sharing and Third Parties

8fbb does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processing Partners: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, Upay, and bank services.
• Technology Service Providers: Information may be shared with technology partners used to operate the platform, under strict confidentiality agreements.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or applicable laws.
• Fraud Prevention: With industry-standard security partners to detect and prevent fraudulent activity.

When sharing information with any third party, we ensure that they follow the same standard of privacy protection.

5Data Storage and Security

5.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, information may be retained for a specified period in accordance with applicable regulations for legal compliance, financial records, and dispute resolution purposes.

5.2 Security Measures

8fbb uses industry-standard security measures to keep your information safe:

• SSL (Secure Socket Layer) encryption — keeps data secure during transmission.
• Encrypted database storage — stored information is kept in encrypted form.
• Two-Factor Authentication system.
• Regular security audits and vulnerability assessments.
• Access control by trained staff — only authorized personnel can access your information.
• Suspicious activity detection system.

However, data transmission over the internet is not entirely risk-free. We strive to ensure the highest level of security, but no one can guarantee 100% security.

6Your Rights

As a user of the 8fbb platform, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If there is any inaccuracy in your personal information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, where there is no legal obligation to retain it, you may request that your information be deleted.
• Right to Restrict Processing: You may request that the processing of your information be restricted for specific reasons.
• Right to Withdraw Consent: You may withdraw your consent at any time from optional activities such as marketing communications.
• Right to Complain: If you have concerns about how we handle your information, you may raise a complaint through our support team.

To exercise these rights, please contact our support team.

7Child Protection and Age Verification

The 8fbb platform is intended for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration and we may request verification documents.

If we become aware that a minor has created an account, we will close that account immediately and delete all associated information.

8International Data Transfers

Due to the requirements of our technology infrastructure, some information may be processed internationally. Regardless of where information is processed, we ensure that the protection standards described in this policy are maintained. The security of your information is ensured through appropriate agreements with third-party service providers.

9Policy Changes

8fbb reserves the right to update this privacy policy as needed. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email of significant changes.
• Continued use of the platform after changes will be considered as acceptance of the new policy.

Therefore, it is recommended that you review this page regularly.

10Responsible Gaming and Data Use

8fbb is committed to responsible gaming. We may use information about your gaming activity to identify potentially problematic behavior and arrange timely support. The purpose of using this information is solely to ensure your well-being.

To learn more about responsible gaming, visit our Responsible Gaming page.